Do you have a physical store? No we don't. We are, for now, just an online retail store. Any future updates will be published on this website or on our Facebook page.
Do you do meetups, pickups or cash on delivery? No. All products should be prepaid and will be shipped to you, regardless of how close your location is to our business addresses or warehouses.
You are just an online store, how can I be assured that I can trust you with my money? Department of Trade and Industry National Registration No. 02111422 and Philippines Business Permit No. 1786.
Where do your products come from? All imported products are from Australia, United States of America, China and Hong Kong. Products made in the Philippines are designed and distributed by Lady Reaper.
Do you ship internationally? We ship internationally via Registered Mail, EMS or DHL. Please enquire at checkout for our international fees.
Do you offer free shipping? Yes. We offer free domestic shipping on orders Php 3,000 and above.
What are your accepted modes of payment? See Payment Methods.
What is your payment cut off time and when will you ship my order? We ship daily (Mon-Fri) at 4 p.m. via JRS Express (Manila) or 2GO Express (LuzViMin) and our payment cut-off time is 3 p.m. All payments made after 3 p.m. will be shipped on the next working day.
How soon can I receive my order/s after payment? See Shipping & Return Policy.
Do you have a size chart? See Size Chart.
Can we do offline orders? Yes. We accept offline orders through E-Mail, Facebook private message and text message.
Do you have a minimum order requirement? No. However, we require a minimum of P1,500 excluding shipping fee for PayPal payments. Orders less than P1,500 will incur an additional 3% fee
Do we have to register on your website for us to make an order? No, but becoming a registered customer will give you the following benefits:
1. Easy checkout process for future orders.
2. Easily view the status of your current orders.
3. View your order history.
4. Add multiple shipping addresses.
5. Change your E-Mail and password anytime.
For more questions, feel free to contact us. We will be more than happy to hear from you and give answers to your enquiries.